House Rules and Rental Agreement V02262025

Welcome to your Home Away From Home

Welcome to Petite Stay, where your comfort and satisfaction are at the heart of everything we do. Our company is dedicated to providing thoughtfully designed accommodations with full amenities to ensure every moment of your stay is seamless and relaxing.

What drives us is the joy of seeing our guests truly enjoy their time with us, creating memories that last long after check-out. Every detail is crafted with care, from the cozy ambiance to the personalized touches that make each stay special.

Our ultimate goal is to deliver an unforgettable experience—one that leaves you not only rested and refreshed but eager to return. At Petite Stay, we don’t just host stays; we create cherished moments.

House Rules & Rental Agreement

The Important Stuff

Agreement to House Rules and Rental Terms Policy

Before accessing the property, all guests must read, understand, and agree to the house rules and rental agreement. This policy is essential for ensuring a safe, enjoyable, and respectful environment for everyone.

By proceeding with your booking/renting, you acknowledge that agreeing to these terms is mandatory. Acceptance of the house rules and rental agreement is a prerequisite for your stay. Failure to comply may result in denial of access to the property.

Walkthrough and Initial Inspection Policy

To ensure a smooth stay, all guests are highly encouraged to perform a walkthrough and initial inspection upon arrival. This is essential for identifying any pre-existing damages and avoiding additional fees for timely-reported issues.

If damages are not reported during your initial walkthrough as you arrive, it will be assumed that everything is in good condition and requires no further reporting or repairs.

While not all damages may be visible, we are particularly looking for reports of physical damage to the property, including structural damage (walls, floors, ceilings), appliances, furniture, and household items that exceed normal wear and tear.

Documenting the property’s condition at check-in is crucial. Taking clear pictures of any issues upon arrival helps to ensure you’re not held responsible for pre-existing problems or additional charges. This proactive step protects you and ensures transparency during your stay.

By promptly reporting any damages, you help us maintain the property and ensure a comfortable experience for you and future guests. Thank you for your cooperation!

Check-In and Check-Out Policy

Welcome to our property! Please review the following check-in and check-out times:

  • Check-In: 4 PM to 11 PM Pensacola Time
  • Check-Out: Before 11 AM

Timely check-out is essential for us to prepare the property for the next guests. If you need a late check-out, please request it in writing in advance. We’ll do our best to accommodate you, provided there are no incoming guests.

Staying beyond the designated checkout time without prior written approval is strictly prohibited. If you do so, an additional charge equivalent to one extra day’s stay will apply.

Occupancy Policy

To ensure a comfortable stay, our cozy retreat accommodates a maximum of 4 overnight guests/tenants in two spacious king-size beds. You are welcome to have up to 4 additional visitors during the day, bringing the total to 8 for gatherings. However, only registered guests may stay overnight, and we ask that non-registered visitors depart by the end of the day.

This policy helps maintain a pleasant atmosphere for all guests. Please note that violating this policy may result in cancellation of your stay without a refund, which we want to avoid.

Key and Access Code Policy

If physical keys or access codes are provided, they are for guests/tenants use only. Lost keys will result in a replacement or re-keying fee. Unauthorized sharing of our access codes to others not registered or previously approved in writing will result in the immediate cancellation of the reservation without refund.

Wi-Fi Access

You’ll have full access to the Wi-Fi after booking or upon check-in, and we’ll provide the password so you can connect to our cozy retreat right away.

Please note, the internet is intended for work, streaming, entertainment apps, and phone connectivity. The WIFI must not be used for adult content, illegal activities, or any other inappropriate purposes.

Trash and Recycling

Please dispose of trash and recyclables in the appropriate bins provided. Follow any local waste management rules for recycling and waste disposal. Additionally, please remember to take the trash out on Fridays and return the bins to their designated location by the end of the day.

Cleanliness and Hygiene

We maintain high standards of cleanliness by working with a professional cleaning service to ensure your stay is spotless and comfortable. While we expect everything to be perfect, if you encounter any issues upon check-in, please don’t hesitate to let us know. We will address any concerns promptly to ensure your stay is nothing short of enjoyable.

Enhanced Cleaning and Maintenance Services for Extended Stays

For guests/tenants staying longer than 2 weeks, we offer standard or enhanced cleaning services. You can schedule an optional standard or enhanced cleanings for $75-$140 at any time. For stays of 6 weeks or more, a mandatory inspection and standard cleaning service will be conducted every 6 to 8 weeks, also for a fee of $75. This ensures the property remains hygienic and welcoming for all guests.

We appreciate your cooperation in maintaining cleanliness and promptly reporting any maintenance issues to prevent long-term damage. Your proactive communication helps us provide the best experience possible.

Additional cleaning services can be arranged upon request for a small fee, and pest control services are available free of charge to ensure a worry-free stay.

Pest Prevention and Control Policy

We are committed to providing a comfortable and enjoyable environment for all guests/tenants. To help maintain a pest-free property, please avoid leaving food out, keep kitchen and dining areas clean, and take out the trash on Fridays, returning bins to their designated location by the end of the day. These practices contribute to a pleasant experience for everyone.

While we implement measures to keep the premise free from pests, isolated incidents may still occur. If you notice any pests during your stay, please report them to us immediately so we can address the issue promptly.

We also offer year-round pest control services at no additional cost. Our pest control team is ready to respond swiftly to any concerns, allowing you to enjoy your stay without worry.

Repairs Policy

We are committed to ensuring your stay is comfortable. If any issues arise, we will repair or fix them within 24-48 hours, provided all necessary equipment and parts are available.

Please note that response times may be affected on holidays, which could delay the resolution process. Rest assure, we will address your concerns as quickly as possible during these times.

Plumbing and Toilet Usage Policy

Please do not flush wipes, paper towels, feminine products, or any materials other than toilet paper, as they can cause blockages and damage the plumbing system.

Any repairs or damages caused by improper use of the plumbing will result in an additional service fee being charged to your account/deposit.

Energy and Water Conservation

We kindly ask guests/tenants to be mindful of energy and water use during their stay. Please turn off lights, heating, and the fireplace when not in use, and keep the air conditioning set to 78 degrees when leaving the property. Conserve water wherever possible and report any issues, such as a dripping faucet or malfunctioning toilet, immediately.

Carelessness, including leaving water running or failing to address or report maintenance issues, may result in additional fees to cover avoidable water loss or damage. Excessive energy or water consumption beyond reasonable use may also incur extra charges.

Your cooperation helps us maintain a sustainable, efficient home and ensures a pleasant experience for all guests. Thank you for your care and consideration!

No Pets Policy

To ensure a clean and welcoming environment for all guests/tenants, we strictly enforce a no-pets policy. Any violation of this policy will result in an immediate cleaning fee of $350 or more, depending on the level of restoration required. Additionally, violations will lead to the cancellation of your booking without a refund and may incur further charges for damages or disruptions caused.

Your cooperation helps us maintain the highest standards for everyone’s comfort and enjoyment. Thank you for respecting this policy!

No Smoking, Vaping, or Illegal Substances Policy

To maintain a clean and healthy environment for all, we have a strict no smoking, vaping, or illegal substances policy throughout the property.

Failure to comply will result in the immediate cancellation of your booking/renting without a refund, a cleaning fee of $350 or more, depending on the extent of restoration needed to eliminate odors and ensure freshness for future guests/tenants.

No Parties or Events Policy

To ensure a peaceful and enjoyable stay for everyone, we strictly enforce a no parties or events policy on the premises. However, small family gatherings to celebrate special occasions are welcome, provided they respect the maximum visitor limit of four people, maintain a respectful and noise-free environment, and cause no disturbances to neighbors.

Violating these rules will result in the immediate cancellation of your booking without a refund, and you may be held liable for additional charges for damages or disruptions. A minimum cleaning fee of $350 will also be charged to restore the property to its original condition if necessary.

Thank you for your understanding and cooperation in helping us maintain a pleasant experience for all guests.

No Commercial Photography

To respect the privacy and integrity of our property, commercial photography is not permitted without prior approval.

However, if you’d love to use our space for a special project or commercial shoot, we’d be happy to discuss the details! Please reach out to us in advance to explore how to obtain the necessary permissions and any applicable licensing.

No Loud Noises and Disturbances

We kindly ask that you respect our neighbors’ privacy during your stay. Please be mindful of loud noises and disturbances, as we aim to maintain a peaceful environment for everyone in the community.

HVAC Guidelines for Your Comfort

To ensure a comfortable stay, please follow these simple HVAC guidelines:

  • Set the AC: Keep the thermostat no lower than 69 degrees while in the home to optimize performance. Use ceiling fans to enhance cooling without adjusting the thermostat.
  • When Away: Set the AC to 78 degrees to maintain efficiency and comfort for your return.
  • Air Quality: We have a blue light filter in the HVAC system to reduce dust and airborne bacteria, ensuring cleaner air during your stay.
  • Vents: Please do not close any AC vents, as this can strain the system and decrease effectiveness.

Doors and Windows Policy

For the protection of the HVAC system, all windows and doors must remain closed at all times. Open windows or doors for an extended period can cause damage to the unit and ductwork.

No Candles, Incense, or Open Flames Policy

To ensure the safety and comfort of all everyone, the use of candles, incense, sparklers, or any open flames is strictly prohibited both indoors and outdoors.

As an alternative, you are welcome to use special oils or outlet plug-in diffusers to freshen the space and create a pleasant ambiance.

Violations of this policy may result in additional cleaning fees, charges for any damages, and immediate removal from the premises without a refund. Thank you for helping us maintain a safe, enjoyable environment for everyone!

Allergy Responsibility Policy

While we strive to maintain a clean and comfortable environment, we cannot guarantee our property is free from allergens, including food, cleaning products, plants, and pets. We are unable to control what our previous guests/tenants may have introduced, and despite thorough cleaning, allergens may still linger.

If you have allergies to nuts, pets, pollen, or other substances, we recommend bringing personal allergy medications. Please feel free to clean any areas or items you suspect may contain allergens to ensure your comfort and safety during your stay.

Severe Weather Safety

Your safety is our top priority during your stay, and it’s crucial to stay alert to severe weather conditions by monitoring local weather updates and warnings. In the case of extreme weather, such as hurricanes or tropical storms, guests may be required to seek shelter or evacuate the property.

While we will do our best to accommodate guests affected by such events, we reserve the right to either issue a refund for any unused dates or offer a future stay equal to the unused days, subject to availability within our calendar.

We encourage guests to have a personal emergency plan in place and remain informed during these unpredictable situations. Thank you for your understanding and cooperation.

Unforeseen Circumstances and Force Majeure

Understanding Life’s Little Surprises

While we aim to provide a wonderful stay, we cannot be responsible for cancellations or disruptions due to unforeseen circumstances like weather, natural disasters, or government mandates. We will do our best to accommodate or reschedule your stay.

We appreciate your understanding if last-minute repairs are needed to maintain the property. Your comfort is our priority, and we’re here to help make your experience smooth.

Property Modification Policy

To ensure a safe and enjoyable experience, please adhere to the following guidelines:

  • Electronics Usage: Guests may not remove the TV, disconnect Wi-Fi, or modify any electronic devices or appliances, including gaming setups.
  • Furniture and Equipment: Please do not bring in your own furniture or move existing items. Everything you need is provided for your comfort.
  • Fire Safety: Ensure that small appliances and other items that may pose a fire hazard are turned off and unplugged when not in use to minimize fire risks (e.g. hair dryer, steamer, hot water kettle, fireplace, etc).
  • Structural Integrity: Altering or remodeling any structural elements, including walls and ceilings, is not permitted.

Violations of this policy may result in additional cleaning fees and charges for damages and will lead to the cancellation of your booking without a refund.

Parking Policy

Be alert when approaching the property! For a smooth experience, please park carefully, as space is limited between the property and driveway. Stay focused while parking to prevent any accidental damage. Only park in designated areas; unauthorized vehicles may be towed. If you must park elsewhere, ensure it’s legal.

Please note that we do not allow nor have space for recreational vehicles, boats, campers, RVs, trailers, or any other vehicle or vessel other than standard vehicles and trucks.

Your mindfulness while parking helps maintain our home’s charm and ensures everyone’s safety. Thank you for your cooperation!

Use of Outdoor Space Policy

We hope you enjoy our outdoor space during your stay! To ensure safety and enjoyment, please follow these guidelines:

Guest Responsibility:
You are responsible for your safety and that of your group while using the outdoor areas. Always exercise caution and keep a watchful eye on children. Please note that small rocks and gravel are present outside, which could pose a choking hazard to young children.

Leave the Area as You Found It:
Please clean up any waste, food items, or personal belongings after using the outdoor spaces. Tidy up the area to keep it inviting for future use.

Use at Your Own Risk:
Remember, the outdoor areas are used at your own risk. Always stay aware of your surroundings and ensure that children are supervised while playing outside.

Thank you for your cooperation in maintaining a safe and enjoyable environment for all!

Safety and Security Guidelines

We want you to have a wonderful and safe stay. While we strive to ensure everything is in great shape, guests are responsible for their own safety during their stay. Please report any potential safety hazards or concerns to us immediately so that we can address them promptly.

Do not share the property’s address, access codes, or keys with anyone not registered, as this is vital for everyone’s safety and security of the property.

For your safety, do not block any exits, and please familiarize yourself with the location of the fire extinguisher and first aid kit, both of which are located in the laundry room. Please ensure all doors and windows are securely locked while inside the house and when leaving the property.

Security Alarm and Cameras:

Our property is equipped with a security alarm system and outdoor cameras around the backyard, sides, and front. These cameras are for your safety and to monitor the property when unoccupied or for any claims arising from inquiries. They are positioned in areas where a certain level of privacy is not expected or assumed, such as entrances and outdoor spaces. Rest assured, these cameras are not intended to monitor indoor areas or private activities.

We prioritize your privacy and security. The cameras are used solely for protection, claims and to ensure the safety of the property.

By staying at our property, you acknowledge the presence of these cameras and agree to their use as outlined.

Child Safety Policy

Keep an Eye on Your Loved Ones

To ensure a safe and enjoyable stay for families, please remember that you are fully responsible for your children’s safety. Our home is not child-proof and may contain small items, cleaning products, or kitchen utensils that pose risks. These items may be tucked away in drawers or cabinets that are easily accessible to children.

We urge all adults to supervise children at all times, as even a momentary distraction can lead to unexpected situations. Please also ensure that children are never left unattended anywhere on the premise and inside your vehicle, as this can be dangerous. Your vigilance is key to ensuring the safety of your family.

Emergency Procedures

  • In case of emergencies such as fire, medical emergencies, or gas leaks, please immediately contact emergency services by dialing [911 in the U.S.] and then notify the host.
  • Fire Safety: The property is equipped with fire extinguishers and smoke detectors. Please familiarize yourself with their locations upon check-in.
  • First Aid Kit: A first aid kit is available for minor injuries. It is located in the laundry room.

Guest Responsibility Policy

Your Role in Keeping Our Home Safe

We appreciate your help in maintaining our cherished property! As our valued guest, you play a crucial role in protecting this property from potential damage, including water leaks, fire, and other maintenance issues.

Please keep the space clean and report any concerns promptly. This proactive approach helps us address issues early and prevent long-term damage or safety concerns. If an incident occurs, contact emergency services if needed and inform us right away.

Local contact information is posted on the refrigerator, save it for your records—feel free to reach out anytime!

Your cooperation keeps our home a safe and welcoming haven for all.

Strict Cancellation Policy

We understand plans change, and we’re here to accommodate you. Here’s a quick overview of our cancellation and refund policy:

100% Refund: Cancel within 24 hours of booking/renting for a full refund.
50% Refund: If you decide to cancel after 24 hours of booking/renting, you will receive %50 of your total amount and 100% of your security deposit.
To request a refund, contact us by phone or email. Refunds will be processed to your original payment method and may take up to 14 days to appear.

This policy applies to all reservations unless otherwise noted in special promotions. Thank you for your understanding!

Local Laws and Regulations

Guests are required to comply with all local laws and regulations during their stay, including noise ordinances, parking restrictions, and waste management rules. It is the responsibility of every guest to be informed of such laws and regulations by contacting the city as they can occasionally change and are not listed on our website.

Reservation Commitment Policy

We’re delighted to welcome you and appreciate your trust in choosing our property for your stay. By confirming your reservation, you commit to the full length of your stay as originally booked/rented. Please note that any unused days, whether during a short or extended stay, are non-refundable.

This policy ensures that we can continue providing a seamless and enjoyable experience for all our guests. However, should situations outside of your control occur, such as government or local mandates, adverse weather conditions, or emergency situations that require evacuation, exceptions may be made to this policy.

Security Deposit

A refundable security deposit is required at the time of booking/renting prior to check-in using our website or Furnished Finder.
The purpose of such deposit is to cover any damages, excessive cleaning fees, or violations of the House Rules and Rental Agreement during the stay.

The full amount of the security deposit will be refunded within 7 to 10 days after the property has been vacated and inspected, provided the following conditions are met:

  1. No damages to the property or its content.
  2. Property is left in a clean and orderly condition.
  3. All House Rules and Rental Agreement Terms are adhered to.

If any issues are found (e.g., damages, missing items, or violations), the cost of repairs, replacement, or additional cleaning will be deducted from the security deposit. Documentation of any deductions will be provided to all guests/tenants.

Any damage, fee, or cost resulting from violations of the House Rules and Rental Agreement that exceeds the security deposit will be the responsibility of the guest/tenant, who will be required to cover the remaining amount.

Limitation of Liability and Acknowledgment of Risk

By booking/renting and using this property, guest(s) acknowledge and accept that their stay is entirely voluntary and at their own risk. Guests are solely responsible for their safety and the safety of others in their group, including children, while on the premises.

The host/landlord does not assume any responsibility or liability for any accidents, injuries, loss, or damages that occur during the stay, including but not limited to any incidents related to the property’s features or surrounding environment. Guests agree to indemnify and hold harmless the property owner from any claims, lawsuits, or damages resulting from their stay.

In the event of an accident or injury, guest(s) should contact emergency services first and immediately notify the host of the situation. Use of the property and its amenities is done entirely at the guest’s discretion and is not mandatory.

Any negligence in reporting hazards or in taking precautions may affect your safety and liability. We reserve the right to take necessary actions in case of unsafe conditions or non-compliance with house rules.

Violation of House Rules

We’re excited to welcome you and want your stay to be safe and enjoyable. Our house rules are designed with your comfort in mind, ensuring a positive atmosphere for all guests.

It’s important to understand these rules to avoid misunderstandings. Our goal is to keep everything running smoothly so everyone can have a great time.

Please note that violating these rules may result in extra charges for damages or losses related to restoring the property. Serious violations could lead to immediate cancellation of your booking/rental reservation without a refund and require you to leave the property.

Guest(s) are fully responsible for any damages that occur during their stay and are not reported during check-in or the initial walkthrough when entering the property. If any damage occurs, the guest will be charged for repairs or replacements. We kindly ask that you treat the property with care to ensure a pleasant experience for all.

Thank you for reviewing the House Rules and Rental Agreement before your arrival. Your cooperation helps us maintain a welcoming environment for everyone.

By booking/renting this property, you agree to follow all House Rules and Rental Agreement terms and conditions. We appreciate your understanding and look forward to hosting you!

Thank you for taking such wonderful care of our Petite Stay! Your thoughtfulness and respect mean the world to us, and we can’t wait to welcome you back for another stay. You’ll always have a special place here!

Petite Stay